Month: November 2018

Business article: How to Say I’m Sorry: Apology Email Template

I’ve said my share of “I’m sorry,” and I’m sure I’ll need to do more apologies at some point. Now I’ve got some better ideas to have at the ready for the next time I need to make things right. Full story: How to Say I’m Sorry: Apology Email Template

Business article: Email Security Best Practices to Avoid Password Hacks in Gmail

Password managers, identifying suspicious messages, and more. Cybersecurity can seem pretty technical and intimidating, but the reality is there are lots of steps we can take in our own individual inboxes to keep our email safe. Full story: Email Security Best Practices to Avoid Password Hacks in Gmail

400 days of writing in a row

400. It’s such a cool number. A little more than a year. 400 years ago, in 1618, Johannes Kepler discovered the third law of planetary motion. Noblemen in Prague started a revolution by throwing some folks out a window into a pile of manure. But fast forward to 2018, and I’m thinking about 400 for … Read More

Business article: Follow Up Email Etiquette: Get a Response Without Being Annoying

Working on these email articles helps me in so many ways. I’m less stressed about my inbox—and (generally) I can stay more on top of my emails. For this piece, figuring out how to have clearer calls to action in my emails has been a huge help in getting timely replies from folks. I hope … Read More

Small Business Saturday: thank you (and a special!)

A lot of folks might not necessarily think about it this way, but indie authors are also small businesses and small business owners. We get up every day and go to work. We get it done. And we do it to put amazing stories into the world that folks like you are looking for, whether … Read More

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