Food article: Create a Better Workplace with Food

Credit: ZeroCater Food is one of the most fundamental ways that we connect as people. When we constructively use food to build bonds in the workplace, we can have better teams who perform more effectively to build business. How can you use food to build a better workplace? Full story: Create a Better Workplace with … Read more

Business article: Build Your Website’s FAQs to Respond Better to Customer Questions

FAQ are underappreciated heavy lifters of any good website: answering questions, removing uncertainty, and building trust. Here are ways your organization’s FAQ can better help customers—and grow business: Full story: Build Your Website’s FAQs to Respond Better to Customer Questions

Business article: How to Reduce Customer Service Email Response Times to One Hour or Less

Changing expectations, my friend. Dealing with email in a timely manner can be a challenge—but it really is doable. Even to reply to an email in an hour or less. Full story: How to Reduce Customer Service Email Response Times to One Hour or Less

Food article: Great Whole Food Snacks to Stock in Your Office

I’m a fan of snacks, and I bet you are too. However, “snack” doesn’t have to equal junk food. I got some great ideas for snacks to have at ole St. Clair HQ, and I hope this article rings your snack time bell too. Full story: Great Whole Food Snacks to Stock in Your Office

Business article: How to Say I’m Sorry: Apology Email Template

I’ve said my share of “I’m sorry,” and I’m sure I’ll need to do more apologies at some point. Now I’ve got some better ideas to have at the ready for the next time I need to make things right. Full story: How to Say I’m Sorry: Apology Email Template

Business article: Email Security Best Practices to Avoid Password Hacks in Gmail

Password managers, identifying suspicious messages, and more. Cybersecurity can seem pretty technical and intimidating, but the reality is there are lots of steps we can take in our own individual inboxes to keep our email safe. Full story: Email Security Best Practices to Avoid Password Hacks in Gmail

Business article: Follow Up Email Etiquette: Get a Response Without Being Annoying

Working on these email articles helps me in so many ways. I’m less stressed about my inbox—and (generally) I can stay more on top of my emails. For this piece, figuring out how to have clearer calls to action in my emails has been a huge help in getting timely replies from folks. I hope … Read more

Food article: Winter Squash Dishes to Try This Fall

We are big fans of winter squash in my house, so I’m pretty excited to try out some of these ideas I came across while researching this food article: Full story: Winter Squash Dishes to Try This Fall – ZeroCater

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