Sales is all about working with leads in a timely manner. But how can you do that with a small team and lots of email? I’m always amazed at the insights I gain from the people I talk with for articles. How to Use Collaborative Email to Convert Your Pre-Sale Leads | Outpost Blog
Starting a business brings so many choices—and costs. Sometimes a new business wants to save money by using a free Gmail address. Here’s why that’s not a great idea… Gmail for Your Business Email: Is the Paid Option Worth It? | Outpost Blog
Try as a I do to stay on top of email, sometimes I have to block out some time and really dig in—and now, thanks to working on this piece, I can do that much more effectively now: Full story: Clean Up Your Email: Whip Your Inbox Into Shape in an Hour
Working on this article really brought home to me why you unique logins are really critical: Full story: Sharing Passwords Hurts Your Business—Do This Instead
Heading out of the office for the holidays? Here’s what to do before you leave: Full story: Out of Office Email: How to Handle Email When You’re On Vacation
General/team email inboxes aren’t just some vanilla business contact need. There’s a lot more they can be doing for sales, customer service, and business growth. Full story: How Your Info@ Inbox Is Costing You Leads and Sales
Credit: ZeroCater Food is one of the most fundamental ways that we connect as people. When we constructively use food to build bonds in the workplace, we can have better teams who perform more effectively to build business. How can you use food to build a better workplace? Full story: Create a Better Workplace with … Read more
FAQ are underappreciated heavy lifters of any good website: answering questions, removing uncertainty, and building trust. Here are ways your organization’s FAQ can better help customers—and grow business: Full story: Build Your Website’s FAQs to Respond Better to Customer Questions
We’ve all been there—the email screwup. But here’s how to avoid that mess altogether. Full story: 8 Ways to Avoid Email Embarrassment
Changing expectations, my friend. Dealing with email in a timely manner can be a challenge—but it really is doable. Even to reply to an email in an hour or less. Full story: How to Reduce Customer Service Email Response Times to One Hour or Less