Food is one of the most fundamental ways that we connect as people. When we constructively use food to build bonds in the workplace, we can have better teams who perform more effectively to build business. How can you use food to build a better workplace?
Full story: Create a Better Workplace with Food
FAQ are underappreciated heavy lifters of any good website: answering questions, removing uncertainty, and building trust. Here are ways your organization’s FAQ can better help customers—and grow business:
Full story: Build Your Website’s FAQs to Respond Better to Customer Questions
We’ve all been there—the email screwup. But here’s how to avoid that mess altogether.
Full story: 8 Ways to Avoid Email Embarrassment
Changing expectations, my friend. Dealing with email in a timely manner can be a challenge—but it really is doable. Even to reply to an email in an hour or less.
Full story: How to Reduce Customer Service Email Response Times to One Hour or Less
I’ve said my share of “I’m sorry,” and I’m sure I’ll need to do more apologies at some point. Now I’ve got some better ideas to have at the ready for the next time I need to make things right.
Full story: How to Say I’m Sorry: Apology Email Template
Password managers, identifying suspicious messages, and more. Cybersecurity can seem pretty technical and intimidating, but the reality is there are lots of steps we can take in our own individual inboxes to keep our email safe.
Full story: Email Security Best Practices to Avoid Password Hacks in Gmail
Spending too much time with email? Might be time to make the inbox a team duty.
Full story: Create Shared Team Inboxes for Your Company for Better Productivity
How should you sign off your work emails? I’ve certainly changed my signoff as a result of working on this piece, and the research definitely surprised me.
Full story: 5 Best Business Email Sign Offs for Busy Professionals | Outpost Blog | Outpost
Whenever I get an email from a DoNotReply address, I’ve always felt annoyed. I just didn’t fully know why. Now I understand why DoNotReply emails aren’t only annoying to customers, but they can be bad for business too.
Full story: Why You Shouldn’t Email Your Customers From a DoNotReply Address | Outpost Blog
Things that have transformed my productivity:
- Gmail’s Canned Responses. I use these to save and use templates for queries, book sales, and such.
- Trello for Gmail. Jodie and I use Trello for managing my content and other projects. Trello is making a lot of things more organized so I don’t have to try to keep them in my brain. With TfG, I can now add Trello cards (tasks, basically), straight from my inbox.
What helps you stay productive?
Full story: Gmail Add-Ons That Will Boost Your Productivity | Outpost Blog | Outpost