Try as a I do to stay on top of email, sometimes I have to block out some time and really dig in—and now, thanks to working on this piece, I can do that much more effectively now: Full story: Clean Up Your Email: Whip Your Inbox Into Shape in an Hour
Working on this article really brought home to me why you unique logins are really critical: Full story: Sharing Passwords Hurts Your Business—Do This Instead
Heading out of the office for the holidays? Here’s what to do before you leave: Full story: Out of Office Email: How to Handle Email When You’re On Vacation
General/team email inboxes aren’t just some vanilla business contact need. There’s a lot more they can be doing for sales, customer service, and business growth. Full story: How Your Info@ Inbox Is Costing You Leads and Sales
Credit: ZeroCater Food is one of the most fundamental ways that we connect as people. When we constructively use food to build bonds in the workplace, we can have better teams who perform more effectively to build business. How can you use food to build a better workplace? Full story: Create a Better Workplace with … Read more
FAQ are underappreciated heavy lifters of any good website: answering questions, removing uncertainty, and building trust. Here are ways your organization’s FAQ can better help customers—and grow business: Full story: Build Your Website’s FAQs to Respond Better to Customer Questions
We’ve all been there—the email screwup. But here’s how to avoid that mess altogether. Full story: 8 Ways to Avoid Email Embarrassment
Things that have transformed my productivity: Gmail’s Canned Responses. I use these to save and use templates for queries, book sales, and such. Trello for Gmail. Jodie and I use Trello for managing my content and other projects. Trello is making a lot of things more organized so I don’t have to try to keep … Read more
So. Much. Email. I struggle with getting back to people too. Working on pieces like this gives me new tools and ideas I can put to work to do a better job on my inbox, and I hope this business article helps you with your backlog too! Full story: How to Stop Email From Slipping … Read more
Brewing a business is a combo of checking your plan—but adapting as you go. Loved this chat with one of my fave local Eugene craft breweries, Falling Sky Brewing. How Data Can Drive Your Business Growth – LivePlan Blog